This package is ideal for small businesses, startups, and solopreneurs who rely on their digital systems but don’t have an in-house IT team to maintain them. Whether you run an e-commerce store, a business website, a SaaS platform, or an internal company system, you need regular monitoring, security tracking, and quick issue resolution to prevent costly downtimes.
Where It Helps:
✅ E-commerce Websites – Ensures your online store runs smoothly without bugs affecting checkout or product pages. ✅ Small Business Management Systems – Keeps your internal tools (like booking systems or CRMs) running efficiently. ✅ Service-Based Businesses – Prevents website errors that could drive away potential customers. ✅ Startups – Provides foundational IT support while you focus on growth.
What You Get:
Monthly System Health Check – Routine inspection to identify and prevent potential issues.
Bug Fixing (Up to 10 Hours/Month) – Quick resolution of minor bugs and technical problems.
Performance Monitoring & Optimization – Regular analysis to ensure your system runs at peak performance.
Backup Management – Weekly backups with restoration support to keep your data safe.
Security Patch Tracking – Monitoring security patches to keep your system secure (Installation & testing available as an optional add-on).
Basic Email Support – Assistance for non-urgent queries within business hours.
Real-Life Use Cases:
Case Study: E-Commerce Store Owner John runs a small online store selling handmade furniture. One morning, he notices his checkout page isn’t loading correctly, causing a drop in sales. Thanks to his Essential Care plan, our team quickly resolves the issue within a few hours, preventing further revenue loss.
Case Study: Local Gym Management System Sarah owns a local gym and uses an online booking system for her customers. A recent update caused unexpected bugs in the scheduling feature. Within her 10-hour monthly allowance, our team identified the issue and restored the system, ensuring a smooth experience for her clients.
Case Study: Digital Marketing Agency David's team relies on their CRM for managing client campaigns. When performance issues slowed down the system, Essential Care provided optimization support, improving load speeds and productivity.
What Our Clients Say:
“We’re a small startup, and having reliable IT support without hiring a full-time developer has been a game-changer. The monthly health checks and bug fixes keep everything running smoothly.” – Lisa M., SaaS Founder
“Our online store had security concerns, but with the Essential Care plan, we always know when updates are needed. The backup support also saved us after an accidental data loss!” – Mark T., E-Commerce Entrepreneur
“As a fitness business, we can’t afford downtime in our booking system. This package ensures everything works perfectly, and the support team is super responsive!” – Sarah J., Gym Owner
Optional Add-Ons for Extra Protection:
Additional bug-fixing hours – $50/hour
Security patch installation & testing – $200
One-time security audit – $300
Priority email support – $100/month
Pricing & Next Steps:
Only $500/month – Affordable and effective IT support for small businesses.
Get started today! Ensure your system is secure, optimized, and always running smoothly.
